Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t let an unprofessional 24 hour carpet cleaner try to repair your water damaged carpets. These are the worries you need to be careful of:
Overcharging. An unprofessional water restoration technician may load the job up with unnecessary steps. E.g. using dehumidification on the water damaged carpets may not be needed.
Having the correct equipment. They sometimes use equipment from hire companies to dry the carpet. This is ok to do, but an established water damage professional will own all their equipment so they can offer a quicker response and hopefully a better value job.
Proper moisture metre. If they don’t have the choice moisture meter, they can’t see when the carpet is repaired. This increases the danger of future mould growth. Removal of the mould would then be required.
If they aren’t specialised. There are a whole lot of “Carpet Cleaners” in this industry who do water damage repair repairs on the “side.” i.e. they do not complete this kind of work everyday. Be aware of that. Restoring water damage to carpets is an art. Removing and repairing and reinstalling the carpet needs to be taken on by a professional, otherwise they can be damaged irrepairably.
You might be asking, how do I choose a good Flood Restoration techinician? Below I have listed some things to check for when you are calling around for a carpet flood damage business:
What size is their Yellow Pages ad slot: This can indicate how much business they are doing already. A full-size Yellow Pages ad can cost upwards of $50 000. When they have invested in a large ad, you get some expectation that they are professionals.
Where do they come up in Google? The higher the rank in Google, the more “online votes” there are for the business.
What Qualifications do they have? The foundational qualification they need is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies use them for their carpet water damage jobs? This is a better indicator. If insurance companies hire them, the business is likely to be good at their job. Insurance companies will use the companies that offer them the best value for their money.
What kind of Equipment do they have? They should own at minimum 100 Air movers. If they possess this many, this means they have been up and running for some time. Our business took 8 years to own that many wet carpet drying air movers.
What kind of commitment can you get from them on the phone? Try to pin them down to a set rate for water extraction, water removal and initial inspection. If they can’t give you a package for only this, you know they are not willing to serve you, so go elsewhere.
Response Time – Our Water Damage business based in Brisbane commits to a 59 minute response time to a water damage emergency. The repair needs to be done ASAP. Mould can grow after a 24 hour period.
If you stick to these tips you are sure to find a Flood Damage Restoration business who can do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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